Eligibility for Returns

• Products can be returned or exchanged within 14 days of delivery.
• Items must be unused, in their original packaging, and accompanied by proof of purchase.
• Gift cards and personalized items are non-refundable.

Process for Returns/Exchanges

• Contact our customer support team at [your email/contact form link] with your order details.
• Once your request is approved, we will provide return instructions.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

• Refunds will be processed within 7-10 business days after the returned item is inspected.
• Refunds will be issued to the original payment method.

Defective or Incorrect Products

• If you receive a defective or incorrect item, contact us immediately.
• We will provide a replacement or full refund, including shipping costs.